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    Newcastle College Aviation Operations 2

    College 16 to 18

    Travel and Aviation Operations

    Are you passionate about the North East, or do you get inspired in new places and by different cultures? If you dream of a career that will broaden your horizons, a Travel and Tourism course at Newcastle College could be for you.


    As a student, you will explore the world of tourism and discover opportunities across the globe, developing skills in customer service, hospitality and running your own business.

    We enjoy great links with local travel agencies, hotels and attractions and you'll gain work experience with companies such as Copthorne Newcastle, LNER and the Discovery Museum.

    You may even have the chance to travel abroad as part of your course.

    So whether you want to plan exciting events, provide a warm welcome or create the perfect travel experience, we can help you get there.

    What can I study?

    Travel and Tourism - Level 1

    Gain background knowledge of the travel and tourism sector, including hospitality, transport and the UK as a destination.

    Length: 1 year
    Study: Full-Time
    Start date: 1st September 2025
    Location: Rye Hill Campus

    View Course

    Tourism and Aviation Operations - Level 2

    Open your eyes to a whole new world as you explore travel and tourism in the North East, the UK and beyond.

    Length: 1 year
    Study: Full-Time
    Start date: 1st September 2025
    Location: Rye Hill Campus

    View Course

    Aviation Operations - Level 3

    Prepare to take flight in the aviation industry.

    Length: 2 years
    Study: Full-Time
    Start date: 1st September 2025
    Location: Aviation Academy, Woolsington

    View Course

    Travel and Tourism - Level 3

    Broaden your horizons and develop a deep understanding of travel and tourism around the world.

    Length: 2 years
    Study: Full-Time
    Start date: 1st September 2025
    Location: Rye Hill Campus

    View Course

    Get In Touch

    Call us now: 0191 200 4000
    Email us: enquiries@ncl-coll.ac.uk
    Come and visit us Apply now

    Good to know

    Meet our staff and students

    IMG 0556

    Ella Willis

    Level 3 Diploma in Aviation Operations

    "I was a bit surprised at first when I found out it was based at the Aviation Academy, but I think that’s part of what made the course stand out – nowhere else I was considering offered in-depth learning at an actual airport venue!"

    What can I do with a Travel and Tourism qualification?

    Hotel and accommodation managers and proprietors Travel agency managers and proprietors Conference and exhibition managers and organisers Air travel assistants Rail travel assistants Leisure and travel service occupations n.e.c. Leisure and Sports Managers Restaurant and Catering Establishment Managers and Proprietors Transport and Distribution Clerks and Assistants Catering and Bar Managers

    Daily tasks:

    • Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
    • Approves and arranges shipboard entertainment and shore trips and liaises with ship.
    • Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required.
    • Determines financial, staffing, material and other short- and long-term needs.
    • Analyses demand and decides on type, standard and cost of services to be offered.

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    Newcastle College Travel And Tourism 10

    Median Salary

    £29,503 View more

    Daily tasks:

    • Determines financial, staffing, material and other short- and long-term needs.
    • Advises on currency and passport/visa regulations and any necessary health precautions needed.
    • Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
    • Discusses client.
    • Co-ordinates the activities of clerical, secretarial and other staff.
    • Plans work schedules and assigns tasks and responsibilities.

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    Median Salary

    £37,090 View more

    Daily tasks:

    • Ensures that Health and Safety and other statutory regulations are met.
    • Liaises closely with venue staff to ensure smooth running of the event.
    • Plans work schedules, assigns tasks, and co-ordinates the activities of designers, crafts persons, technical staff, caterers and other events staff.
    • Allocates exhibition space to exhibitors.
    • Develops proposal for the event, and presents proposal to client.
    • Discusses conference and exhibition requirements with clients and advises on facilities.

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    Median Salary

    £24,784 View more

    Daily tasks:

    • Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.
    • Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.
    • Sells duty-free goods during the flight.
    • Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.
    • Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.
    • Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.
    • Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.

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    Median Salary

    £21,504 View more

    Daily tasks:

    • Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
    • Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
    • Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
    • Assists passengers with special needs to board and leave trains.
    • Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
    • Helps with passenger enquiries and makes announcements over a public address system at stations.
    • Examines and collects tickets at the ticket barrier of a railway station.

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    Median Salary

    £35,911 View more

    Daily tasks:

    • Serves food and beverages to passengers.
    • Makes announcements to passengers and deals with enquiries.
    • Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.
    • Completes way-bill at scheduled points on route and balances cash taken with tickets issued.
    • Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.
    • Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.
    • Makes local arrangements at stopover points for food and accommodation.
    • Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers.
    • Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.

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    Median Salary

    £21,603 View more

    Daily tasks:

    • Ensures custody of all cash receipts and organises regular stock checks.
    • Recruits, supervises and trains staff.
    • Determines financial, staffing, material and other short- and long-term needs.
    • Advises on the facilities available and promotes publicity in relation to shows, games, races, new theme parks, etc..
    • Keeps abreast of new trends and developments in recreational activities and arranges exhibitions, theatrical productions, concerts, demonstrations etc..
    • Ensures that facilities are kept clean and in good condition and that appropriate health and safety requirements are adhered to.
    • Organises timetable of activities/schedule of programmes.

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    Median Salary

    £31,312 View more

    Daily tasks:

    • Determines staffing, financial, material and other short- and long-term requirements.
    • Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.
    • Plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff.
    • Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements.
    • Purchases or directs the purchasing of supplies and arranges for preparation of accounts.
    • Discusses customer.
    • Decides on range and quality of meals and beverages to be provided.
    • Plans catering services and directs staff.

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    Median Salary

    £23,563 View more

    Daily tasks:

    • Maintains records regarding the movement and location of freight, containers and staff.
    • Obtains customs clearance and processes import and export documentation necessary for the movement of goods between countries.
    • Monitors tachograph readings and maintains records of hours worked and distance travelled by drivers.
    • Formulates delivery loads, vehicle schedules and routes to be followed by delivery staff.
    • Processes customer orders and forwards requisition documentation to storage and distribution personnel.

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    Median Salary

    £24,870 View more

    Daily tasks:

    • Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit.
    • Verifies that quality of food, beverages and waiting service are as required and that kitchen and dining areas are kept clean in compliance with statutory requirements.
    • Purchases or directs the purchasing of supplies and arranges for preparation of accounts.
    • Decides on range and quality of meals and beverages to be provided or discusses customer.
    • Plans catering or bar services and supervises staff.

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    Median Salary

    £21,385 View more

    What can I do with a Travel and Tourism qualification?

    How can I progress?

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