Welcome > The College > Student Support

Student Services Visitor Centre

At Newcastle College, we don't believe in huge, anonymous classes. Instead, we favour plenty of individual attention and offer one-to-one support to help you grow and flourish during your time with us. We are proud that our teachers have received high praise for the quality of their teaching in the 2018 Newcastle College Ofsted report.

Pop in and see us

Looking for one-to-one advice on the available course options at Newcastle College?

Why don't you pop in and see our friendly advisers in Student Services and visit our world-class facilities? Located at Armstrong House, you can visit anytime during opening hours to get friendly help and guidance. Our advisers can even help you with your application, so you can sign up there and then!

Regular tutor support

Most of our teaching takes place in small, informal groups, so you can get to know your tutors and other students quicker. This gives you a greater opportunity to share and talk through your ideas with others. You'll also meet individually with your personal tutor on a regular basis.They'll give you feedback and advice on your work and help you to solve any problems you may experience.

Student Services

We have a dedicated Student Services team to help you.

• Ring 0191 200 4000 or email enquiries@ncl-coll.ac.uk if you would like more information about courses.

• Ring 0191 200 4516 to speak to our School Liaison/ Special Projects Co-ordinator to arrange a visit to the college.

• Come to one of our Open Events for a chat about the courses we offer. 


Careers Advice

We'll encourage you to meet with a careers adviser throughout your time here, to discuss your progress and meet your career goals. They can help you to consider all of the pathways available to you and find which one is right.

You'll also receive specialist career information from your industry experienced tutors and professionals from industry who you'll work with throughout your studies.


Opening Times

Reception (Armstrong Building)

Monday to Friday: 8.30am - 4.30pm

Student Services (Armstrong Building)

Monday, Tuesday and Thursday 8.30 am - 4.30 pm

Wednesday and Friday: 9.30 am - 4.30 pm

Financial Help

Our Student Advisers can give you advice on budgeting, making the most out of your money, and where to go for other sources of help. We can also give advice on various financial support schemes you may be eligible for. To find out about these funds click here.

Career Coach

How do I get the career I want?

Our online Career Coach tool can help you map out a path to your dream career. Simply type in the job you would like to do and it will tell you which courses you need to complete to qualify for the career that you want! Career Coach will also tell you about the latest job opportunities available in the sector in you're interested in and typical salaries.

Visit our online Career Coach tool.

Support with Personal Issues

If you have a problem which is affecting your learning we can refer you to a range of specialist agencies that can support you, depending on the nature of your problem. Please speak to a member of Learning Support, a Learning Mentor or Student Adviser if you would like to access this support.

Childcare

If you have children aged 0-4 years old, our day nursery provides a friendly and welcoming environment and is conveniently located on our Rye Hill Campus.

Staff are well qualified and regularly attend further training courses. The nursery is well equipped with an excellent range of resources. In a recent Ofsted inspection the nursery was graded 'good' in helping children achieve well and enjoy what they do. Helping children make a positive contribution was graded as 'outstanding.'

The inspectors noted: "Children and staff form very good relationships with each other. Staff are very affectionate towards children and are focused completely on them, consequently the children are happy, confident and secure."

Learning Difficulties or Disabilities

The Learning Support Service (LSS) at Newcastle College provides support, advice and guidance for students with a wide range of learning needs. At present, there are six support teams working with the service:

  • the Autism and Asperger Syndrome Support Team

  • the Dyslexia Support Team

  • the Well Being Support Team

  • the Sensory Support Team

  • the Learning Difficulties and Physical Disabilities Support Team

  • the Assistive Technology Support Team

If you are a learner who may, for a variety of reasons need additional assistance with your studies, we offer close links with course and programme tutors to ensure that support is appropriate to your individual needs and the requirements of the course. We endeavour to encourage and promote and environment in which learners are happy to disclose any issues to us so that support is of the highest standard.

The LSS aims to increase participation, achievement and progression in education and training. In this way we strongly believe barriers experienced by students in education can be reduced.

Disabled Students' Allowance

Many students on our courses who have a disability or learning difficulty may be eligible for funding from Disabled Students' Allowance (DSA). DSAs are intended to cover any additional costs which are incurred as a result of a disability and may include the provision of equipment (e.g. a computer) and support, if required. Further information can be obtained from Learning Support Service on 0191 200 4189.

Equality and Diversity

Newcastle College is committed to providing an inclusive education. We offer support services for learners with disabilities or difficulties that ensure the college is a safe and positive environment for all.