Level 3 Business Administrator Apprentice – Sutcom Limited

Apprenticeship Description

A family-owned business well established with loyal customer base and long-standing employees. Offering a stable working environment with excellent career progression prospects. Currently looking to recruit for an apprentice in admin/project team, to assist with smooth running of the business by providing support to the team. This is an office-based position requiring a detailed oriented, organised and proactive individual with excellent communication and multi-tasking skills  

What You’ll Learn and Gain:

✅ Real-World Experience – Gain first-hand experience in business administration within a supportive office environment.
✅ Comprehensive Training – Develop key skills such as appointment scheduling, customer service, and database management.
✅ Team Collaboration – Work closely with colleagues to ensure smooth communication and effective service delivery.
✅ Career Growth – Build a strong foundation for future opportunities in business administration and office management.

Your Role as a Business Administration Apprentice:

Responsible for general reception duties including answering the phone, managing the internal phone system, diverting calls, managing the field engineers’ expenses, process booking in new enquiries, managing the shared inbox, first point of contact for customer enquiries.  

• Incoming outgoing correspondence 

• Data entry and proof reading 

• Filing and archiving 

• Creating and managing spreadsheets- input orders and letters 

• Organising appointments  

• Compiling reports 

• Typing up minutes 

Working Hours:

• Monday – Thursday: 8:30 AM – 5:00 PM
• Friday: 8.30 AM - 4 PM 
• (In line with government apprenticeship regulations.)

Pay Rate:

• Dependent on government apprenticeship guidelines.

What We’re Looking For:

✅ Team Collaboration 
✅ Time Management ability to prioritise workload effectively. 
✅ Strong IT skills, including email and database management.
✅ Good organisational skills with attention to detail. 
✅ Ability to commute to the North Shields office (near to metro and bus links) 

Benefits:

• Earn a Level 3 Business Administration qualification while learning on the job.
• Opportunity to become a full-time employee upon successful completion of the apprenticeship.
• As demand for the business grows there is scope for the position to carry a wider variety of work. We are therefore seeking someone looking for professional growth and opportunity to develop their skill set 

Requirements: 

Grade 4 in Maths and English

Ready to make a difference? Apply Now!